No Refund Policy for Packages
At Movement Pilates, we are committed to providing high-quality Pilates instruction and a supportive environment for our clients. To ensure the best experience for all, we have a no refund policy for packages.
Details:
- All packages (e.g. class packages, private session packages, workshops) are non-refundable.
- Packages are valid for a specific period (e.g. 30 days, 60 days) from the date of purchase.
- Unused sessions or classes will expire after the validity period and cannot be refunded or carried over.
Exceptions: - In the event of a serious injury or illness that prevents you from participating in Pilates, we may offer a credit or transfer of unused sessions to another person, with a doctor’s note and management approval.
- If we cancel a class or session, we will offer a make-up session or credit towards a future class.
Why we have this policy: - To ensure that our clients commit to their practice and get the most out of their investment.
- To maintain a stable and predictable business environment, allowing us to provide high-quality instruction and facilities.
What to do if you need to cancel or change your package: - Contact us at movementpilatesindia@gmail.com as soon as possible to discuss your options.
- We may be able to offer alternative arrangements, such as a credit or transfer, on a case-by-case basis.
By purchasing a package at Movement Pilates, you acknowledge that you have read and understood our no refund policy. We appreciate your commitment to your Pilates practice and look forward to supporting you on your journey!